CRM Mitchell1, Author at Tony's Imported Auto

2013 BMW 550xi
Mileage
120,663
Service Date
3/27/2024
Services Performed
= BROUGHT CUSTOMER VEHICLE IN, RAISED VEHICLE, FOUND OIL COOLER LINE GUSHING OIL , AT THIS TIME RECOMMEND REPLACING OIL COOLER LINES , AND CLEAN AND DEGREASE ENGINE BAY TO PIN POINT ANY OTHER OIL LEAKS, THIS WILL BE A STARTING POINT CUSTOMER DIAGNOSIS. SALES SPOKE WITH CUSTOMER . CUSTOMER AGREED TO REPAIRS TO VEHICLE.
= DRAIN LEFT OVER ENGINE OIL , REMOVE PASSENGER SIDE WHEEL , REMOVE PASSENGER SIDE WHEEL ARCH , FOUND OIL COOLER ASSEMBLY JUST DANGLE, MISSING TWO BUSHING FOR OIL COOLER BUT MANAGEABLE. REMOVE PASSENGER SIDE ENGINE MOUNT, PASSENGER BRACKET GAIN MORE ACCESS , REMOVE UPPER STRUTS BRACE REMOVE AIR INTAKE DUCT, SUPPORT ENGINE WITH SCISSOR JACK , LOWER SUBFRAME DOWN, REMOVE OIL COOLER LINE HOLD DOWNS, ( NOTE: ONE HOLD DOWN WAS BROKEN PRIOR TO SERVICE WAS ABLE TO ZIP TIE INTO PLACE ) REMOVE LINES, RE-ASSEMBLE IN REVERSE ORDER, PERFORM OIL CHANGE SERVICE.
Remove Upper and Lower Engine Covers as Required. Drain Engine Oil. Replace Engine Oil Filter and Re-Fill Engine Oil with up to 12 Quarts of Synthetic Motor Oil. Check and Top Off Fluid Levels as Required when Possible. Check and Adjust Tire Pressures Including Spare (when possible) Perform Visual Courtesy Inspection and Report on Possible Work Needed.
Andre T. gave our service a 5 star review on 3/27/2024
2017 BMW 530i xDrive
Mileage
71,994
Service Date
3/22/2024
Services Performed
Remve Front Whhels. Remove Front Brake Calipers. Remove Front Brake Rotors. Clean Contact Surface of Hub. Replace Front Brake Rotors. Clean and Lubricate Front Caliper Slides. Apply Bg stop Squeal To Brake Pads. Install Front Brake Pads and Sensors (if equipped). Road Test Car and Properly Seat Brake Pads.
Perform Brake Fluid Exchange. Drain Master Cylinder Reservoir. Remove All Four Wheels and Bleed Brakes at Each Caliper. Refill Master Cylinder Reservoir and Adjust Fluid Level as Required. Install all Four Wheels and Torque as Required.
Remove Left and Right Side Axle Shaft Assemblies. Remove Outter CV Joiints and Boots. Clean and Repack CV Joints. Replace Both Left and Right Side Outter Axle Boot Kits.
DARIAN T. gave our service a 5 star review on 3/22/2024
2006 Porsche Cayman
Mileage
84,749
Service Date
3/21/2024
Services Performed
Remove Upper and Lower Engine Covers as needed. Drain Engine Oil. Remove and Replace Engine Oil Filter. Check and Adjust Tire Pressures as Required, adjust spare tire Pressure (if possible) Check and Top off Fluid Levels when Possible. Perform Visual Courtesy Check and Report. THE TECH BROUGHT THE VEHICLE IN TO PERFORM OIL SERVICE. THE TECH DID A INSPECTION AT THE SAME TIME, AND FOUND FRONT/REAR BRAKES, INNER & OUTER TIE RODS (WORN), AND ALL FOUR TIRES ARE VERY WORN. TIRES ARE ALREADY SHOWING THE WIRE FROM THE TIRES. THE TECH RECOMMENDS TO REPLACE THE ITEMS THAT I HAVE LISTED FOR NOW. SPOKE WITH THE CUSTOMER OVER THE PHONE & EXPLAINED WHAT THE TECH FOUND AND WHAT NEEDS TO BE REPLACED. THE CUSTOMER GAVE THE OKAY TO MOVE FORWARD WITH ALL REPAIRS AT THIS TIME.
Remve Front Whhels. Remove Front Brake Calipers. Remove Front Brake Rotors. Clean Contact Surface of Hub. Replace Front Brake Rotors. Clean and Lubricate Front Caliper Slides. Apply Bg stop Squeal To Brake Pads. Install Front Brake Pads and Sensors (if equipped). Road Test Car and Properly Seat Brake Pads.
Remove Rear Wheels. Remove Rear Brake Calipers. Remove Rear Brake Rotors and Clean Contact Surface of Hub. Replace Rear Brake Rotors. Clean and Lubricate Rear Brake Caliper Slides. Apply BG Stop Squeal to Brake Pads. Install Rear Brake Pads and Sensors (if equipped). Road Test Car and Properly Seat Rear Brake Pads.
TIE ROD &/OR END – Remove & Replace – Inner,Both –
Remove wheels from vehicle. Inspect brakes. Dismount and mount 4 tires. Clean rim seal as needed. Computer spin balance. Reinstall wheels to vehicle and torque lug nuts to manufacturer's specifications.
Includes Inspection of Front and Rear Suspension for Excessive Wear and Adjustment of Tire Pressures. Perform Four Wheel Computerized Alignment and Adjustment of Alignment Specifications to Factory Recomendations. Road Test Vehicle and Perform Final Inspection.
Jane A. gave our service a 5 star review on 3/22/2024
2019 BMW 430i xDrive
Mileage
38,114
Service Date
3/21/2024
Services Performed
Remove Rear Wheels. Remove Rear Brake Calipers. Remove Rear Brake Rotors and Clean Contact Surface of Hub. Replace Rear Brake Rotors. Clean and Lubricate Rear Brake Caliper Slides. Apply BG Stop Squeal to Brake Pads. Install Rear Brake Pads and Sensors (if equipped). Road Test Car and Properly Seat Rear Brake Pads.
Richard C. gave our service a 5 star review on 3/21/2024
2018 Mazda 6
Mileage
69,733
Service Date
2/29/2024
Services Performed
THE TECH TEST DROVE THE VEHICLE TO DUPLICATE THE CUSTOMER CONCERN. THE TECH DID NOTICE THE CUSTOMER CONCERN. THE TECH RECOMMENDS TO BALANCE ALL FOUR TIRES AND REPLACE FRONT & REAR BRAKES. SPOKE WITH THE CUSTOMER OVER THE PHONE AND EXPLAINED WHAT THE TECH FOUND WRONG AT THIS TIME. THE CUSTOMER GAVE THE APPROVAL TO MOVE FORWARD WITH THE REPAIRS AT THIS TIME.
Spin Balance all four tires. Perform Visual Inspection Of front End and Brakes. Reinstall all Four Wheels and Torque to Factory Specifications using a Torque Wrench
Remve Front Whhels. Remove Front Brake Calipers. Remove Front Brake Rotors. Clean Contact Surface of Hub. Replace Front Brake Rotors. Clean and Lubricate Front Caliper Slides. Apply Bg stop Squeal To Brake Pads. Install Front Brake Pads and Sensors (if equipped). Road Test Car and Properly Seat Brake Pads.
Remove Rear Wheels. Remove Rear Brake Calipers. Remove Rear Brake Rotors and Clean Contact Surface of Hub. Replace Rear Brake Rotors. Clean and Lubricate Rear Brake Caliper Slides. Apply BG Stop Squeal to Brake Pads. Install Rear Brake Pads and Sensors (if equipped). Road Test Car and Properly Seat Rear Brake Pads.
ZAK C. gave our service a 5 star review on 3/15/2024
2013 Mazda MX-5 Miata
Mileage
52,901
Service Date
3/13/2024
Services Performed
CUSTOMER PROVIDED FRONT AND REAR ROTORS/ W PADS AFTERMARKET BRAKE LINE FRONT AND REAR
Drian Engine Oil. Remove and Replace Oil Filter. Refill Engine Oil with Synthetic Fluid. Perform Visual Safety Inspection and Top off Fluid Levels when Possible.
Transmission & Rear Differential fluid change
CUSTOMER PROVIDED OWN SPARK PLUGS
STABILIZER BAR FRONT – Remove & Replace
STABILIZER BAR REAR- Remove & Replace
Perform Brake Fluid Exchange. Drain Master Cylinder Reservoir. Remove All Four Wheels and Bleed Brakes at Each Caliper. Refill Master Cylinder Reservoir and Adjust Fluid Level as Required. Install all Four Wheels and Torque as Required.
Cooling System – Drain and Re Fill
Includes Inspection of Front and Rear Suspension for Excessive wear and Adjustment of Tire pressures. Perform Four Wheel Computerized Alignemt and adjsutment of Alignment Specifications to Factory Recomendations. Road Test Vehicle and Perform Final Inspection.
Remove wheels from vehicle. Inspect brakes. Dismount and mount 4 tires. Clean rim seal as needed. Computer spin balance. Reinstall wheels to vehicle and torque lug nuts to manufacturer's specifications.
Phil B. gave our service a 5 star review on 3/14/2024
2015 Mercedes-Benz GLK350
Mileage
107,299
Service Date
3/11/2024
Services Performed
Remove Upper and Lower Engine Covers as Required. Drain Engine Oil. Replace Engine Oil Filter and Re-Fill Engine Oil with up to 12 Quarts of Synthetic Motor Oil. Check and Top Off Fluid Levels as Required when Possible. Check and Adjust Tire Pressures Including Spare (when possible) Perform Visual Courtesy Inspection and Report on Possible Work Needed.
Jennifer C. gave our service a 5 star review on 3/11/2024
2015 Subaru Outback
Mileage
66,601
Service Date
3/7/2024
Services Performed
Drian Engine Oil. Remove and Replace Oil Filter. Refill Engine Oil with Synthetic Fluid. Perform Visual Safety Inspection and Top off Fluid Levels when Possible.
Israel C. gave our service a 5 star review on 3/8/2024
2022 BMW X3
Mileage
27,970
Service Date
3/1/2024
Services Performed
= CUSTOMER WENT TO TWO DIFFERENT DEALER TO HAVE PASSENGER SIDE AIR BAG LIGHT LOOKED UP, VEHICLE IS NOT COVERED UNDER WARRANTY DUE TO STAINS ON PASSENGER SEAT MATT, CUSTOMER DOES HAVE CODE FOR SEAT OCCUPANCY NOT ENABLE TRIED TO PERFORM CALIBRATION, COULD NOT PICK UP ANY READINGS WHEN PASSENGER SITS ON THE SEAT, AT THIS TIME RECOMMEND REPLACEMENT OF SEAT OCCUPANCY SENSOR, SEAT OCCUPANCY COMES AS A COMPLETE UNIT WITH SEAT CUSHION . DISCONNECT BATTERY, DISCONNECT ALL ELECTRICAL COMPONENTS UNDER THE SEAT , REMOVE SEAT FROM VEHICLE IN SET ON BENCH, CAREFULLY REMOVE BACK SECTION OF SEAT , REMOVE SEAT FROM FRAME, SENT SEAT OUT TO LOUS UPHOLSTERY TO HAVE NEW HOG CLIPS PUT IN, RE-ASSEMBLE UNIT BACK TOGETHER, PERFORM CALIBRATION , ALL WORKING AT THIS TIME, NOT MORE AIR BAG LIGHT.
Nelson J. gave our service a 5 star review on 3/1/2024
2014 MINI Cooper Countryman
Mileage
113,829
Service Date
2/26/2024
Services Performed
WHEEL HUB &/OR BEARING – Remove & Replace – Front, Left One Side
Calvin H. gave our service a 5 star review on 2/26/2024

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