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So far CRM Mitchell1 has created 151 blog entries.

2014 Mazda CX-5

2019-01-25T23:00:30+00:00

Mazda CX-5

Mileage
81,328
Service Date
1/17/2019
Services Performed
  • INSTALL CUSTOMER SUPPLIED SNOW WHEEL/TIRE PACKAGE. ( NOTE: CUSTOMER WILL NEED TO REPLACE FRONT BRAKE VERY SOON, OUTER PAD 4MM INNER PAD 2.5-3MM)
 
EVAN P. gave our service a 5 star review on 1/23/2019
2014 Mazda CX-5 2019-01-25T23:00:30+00:00

2004 Volkswagen Passat

2018-12-12T23:01:10+00:00

Volkswagen Passat

Mileage
144,195
Service Date
12/7/2018
Services Performed
  • REMOVE UPPER AND LOWER ENGINE COVERS WHEN APLICABLE. DRAIN ENGINE OIL. REPLACE ENGINE OIL FILTER AND REFILL ENGINE OIL WITH UP TO 12 QUARTS OF SYNTHETIC MOTOR OIL. CHECK AND TOP OFF FLUID LEVELS AS REQUIRED AND WHEN POSSIBLE. CHECK AND ADJUST TIRE PRESSURES INCLUDING SPARE TIRE (IF POSSIBLE). PERFORM VISUAL COURTESY INSPECTION AND REPORT.
  • PASSENGER SIDE LOW BEAM HEADLIGHT, CUSTOMER IS AWARE IF BULB BURNS OUT WILL NEED PIGTAIL HARNESS, WIRES STARTING TO BREAK APART.
 
CHRISTOPHER K. gave our service a 5 star review on 12/10/2018
2004 Volkswagen Passat 2018-12-12T23:01:10+00:00

2009 Nissan Altima

2018-11-22T23:01:54+00:00

Nissan Altima

Mileage
55,038
Service Date
11/20/2018
Services Performed
  • + BROUGHT VEHICLE IN, PERFORMED ON BOARD SCAN DIAGNOSTIC, FOUND NO CODES , CHECK FUEL PRESSURE READINGS, OKAY, REMOVE SPARK PLUGS, FOUND SPARK PLUG FOULED OUT WITH FUEL, RECOMMEND REPLACEMENT OF SPARK PLUGS, RECOMMEND PERFORMING OIL CHANGE SERVICE DUE TO GAS GETTING IN CYLINDER WALLS ALSO OIL CHANGE STICKER SHOWS OVER DUE. SALES SPOKE WITH CUSTOMER REGARDING FINDINGS, CUSTOMER AGREED TO REPLACE SPARK PLUGS AND NOT DO OIL CHANGE, RECENTLY DONE. REPLACED SPARK PLUGS, PERFORM TEST DRIVE FOUND DRIVER REAR CALIPER STICKING, RECOMMEND REPLACEMENT OF CALIPER AND BRAKE HOSE, SPOKE WITH CUSTOMER, AGREED TO REPAIR.
  • + REMOVE DRIVER REAR WHEEL, REMOVE REAR BRAKE PADS, REMOVE REAR BRAKE CALIPERS, REMOVE REAR BRAKE HOSE. INSTALL IN REVERSE ORDER WITH NEW CALIPER AND BRAKE HOSE, PERFORM BRAKE FLUSH . PERFORMED TEST DRIVE. OKAY
  • PERFORM BRAKE FLUID EXCHANGE. DRAIN MASTER CYLINDER RESERVOIR AND EXCHANGE FLUID. REMOVE ALL 4 WHEELS AND BLEED BRAKES AT EACH CALIPER, ADJUST FLUID LEVEL AS REQUIRED.
 
GUY F. gave our service a 5 star review on 11/21/2018
2009 Nissan Altima 2018-11-22T23:01:54+00:00

2013 Mercedes-Benz E550

2018-11-16T23:00:27+00:00

Mercedes-Benz E550

Mileage
50,413
Service Date
11/1/2018
Services Performed
  • REMOVE UPPER AND LOWER ENGINE COVERS WHEN APLICABLE. DRAIN ENGINE OIL. REPLACE ENGINE OIL FILTER AND REFILL ENGINE OIL WITH UP TO 12 QUARTS OF SYNTHETIC MOTOR OIL. CHECK AND TOP OFF FLUID LEVELS AS REQUIRED AND WHEN POSSIBLE. CHECK AND ADJUST TIRE PRESSURES INCLUDING SPARE TIRE (IF POSSIBLE). PERFORM VISUAL COURTESY INSPECTION AND REPORT.
 
YUANSHUO W. gave our service a 5 star review on 11/14/2018
2013 Mercedes-Benz E550 2018-11-16T23:00:27+00:00

2009 Audi A4

2018-11-14T23:01:09+00:00

Audi A4

Mileage
102,317
Service Date
11/6/2018
Services Performed
  • + INSTALL CUSTOMER SUPPLIED DIVERTER VALVE, PRIOR TO INSTALLING DIVERTER VALVE TECHNICIAN PERFORMED ON BOARD DIAGNOSTIC, RETRIEVED FOLLOWING CODE P0299: BOOST PRESSURE REGULATION , REPLACED OLD UNIT WITH CUSTOMER SUPPLIED UNIT, CLEAR CODES PERFORM TEST DRIVE, FOUND VEHICLE WITH LACK OF POWER, CHECK ENGINE LIGHT APPEARED BACK ON WITH SAME CODE, FURTHER DIAGNOSIS WILL NEED TO BE PERFORMED… NOTE VEHICLE HAS SEVERE OIL LEAKS AROUND TURBO AND HOSES, LACK OF POWER COULD BE DUE TO A BAD TURBO NOT BUILDING BOOST.
  • + DISCONNECT CUSTOMER BATTERY, REMOVE AIR INTAKE SYSTEM, RAISE VEHICLE, UNFASTEN ALL TURBO HOSES, UNFASTEN OIL FEED AND RETURN LINE, UNFASTEN REAR CATALYTIC CONVERTER FROM TURBO HOUSING, UNFASTEN TURBO ASSEMBLY, REMOVE TURBO ONE UNIT, REPLACE WITH USED TURBO ( 49K), RE-ASSEMBLE AND REPLACE NECESSARY GASKETS . CLEAR CHECK ENGINE LIGHT, PERFORM TEST DRIVE. OKAY AT THIS TIME.
  • REMOVE UPPER AND LOWER ENGINE COVERS WHEN APLICABLE. DRAIN ENGINE OIL. REPLACE ENGINE OIL FILTER AND REFILL ENGINE OIL WITH UP TO 12 QUARTS OF SYNTHETIC MOTOR OIL. CHECK AND TOP OFF FLUID LEVELS AS REQUIRED AND WHEN POSSIBLE. CHECK AND ADJUST TIRE PRESSURES INCLUDING SPARE TIRE (IF POSSIBLE). PERFORM VISUAL COURTESY INSPECTION AND REPORT.
 
JERMAINE M. gave our service a 5 star review on 11/9/2018
2009 Audi A4 2018-11-14T23:01:09+00:00

2013 BMW X3

2018-10-31T22:00:40+00:00

BMW X3

Mileage
100,380
Service Date
10/19/2018
Services Performed
  • +TECHNICIAN PERFORMED TEST DRIVE, WAS ABLE TO DUPLICATE CUSTOMERS ISSUE WITH CHASSIS STABILIZATION, VEHICLE ALSO FELT LIKE IT WAS JERKING AROUND THE ROAD, BROUGHT CUSTOMER VEHICLE IN SHOP, PERFORMED ON BOARD COMPUTER SYSTEM , HAD CODES FOR IMS AND EPS , TRIED TO CALIBRATE STEERING SENSOR ON VEHICLE, BUT FAILED AT TIMES COULD NOT COMMUNICATE WITH MODULE, AT THIS TIME TECHNICIAN RECOMMENDS REPLACEMENT OF STEERING ANGLE SENSOR, THIS WILL BE A STARTING POINT CUSTOMER DIAGNOSIS. ( STEERING ANGLE SENSOR SIT BEHIND STEERING WHEEL) SALES SPOKE WITH CUSTOMER, CUSTOMER AGREED TO REPAIRS, THIS WILL BE A STARTING POINT CUSTOMER ISSUES.
  • + DISCONNECT CUSTOMER BATTERY, WIT 20 MINUTES FOR DISCHARGE, REMOVE FRONT AIR BAG ASSEMBLY, UNFASTEN ALL ELECTRICAL CLIPS AROUND STEERING COLUMN, REMOVE STEERING BRACKET, GAIN ACCESS TO STEERING ANGLE SENSOR, REMOVE STEERING ANGLE SENSOR ASSEMBLY ( STEERING ANGLE SENSOR, COMES ASSEMBLE WITH STALKS ) REPLACE WITH NEW RE-ASSEMBLE, PERFORM CALIBRATION, PERFORM TEST DRIVE OKAY AT THIS TIME.
 
KEITH P. gave our service a 5 star review on 10/29/2018
2013 BMW X3 2018-10-31T22:00:40+00:00

2012 BMW 528xi

2018-10-26T22:00:54+00:00

BMW 528xi

Mileage
85,080
Service Date
10/18/2018
Services Performed
  • Remve Front Whhels. Remove Front Brake Calipers. Remove Front Brake Rotors. Clean Contact Surface of Hub. Replace Front Brake Rotors. Clean and Lubricate Front Caliper Slides. Apply Bg stop Squeal To Brake Pads. Install Front Brake Pads and Sensors (if equipped). Road Test Car and Properly Seat Brake Pads.
 
JIM B. gave our service a 5 star review on 10/24/2018
2012 BMW 528xi 2018-10-26T22:00:54+00:00

2005 Land Rover Range Rover

2018-10-24T22:00:39+00:00

Land Rover Range Rover

Mileage
123,896
Service Date
10/12/2018
Services Performed
  • OIL PAN and /OR GASKET – Remove and Replace – Lower
  • HOOD SHOCKS OR STRUTS – Remove and Replace – All Applicable Models
  • REMOVE UPPER AND LOWER ENGINE COVERS WHEN APLICABLE. DRAIN ENGINE OIL. REPLACE ENGINE OIL FILTER AND REFILL ENGINE OIL WITH UP TO 12 QUARTS OF SYNTHETIC MOTOR OIL. CHECK AND TOP OFF FLUID LEVELS AS REQUIRED AND WHEN POSSIBLE. CHECK AND ADJUST TIRE PRESSURES INCLUDING SPARE TIRE (IF POSSIBLE). PERFORM VISUAL COURTESY INSPECTION AND REPORT.
 
EMMANUEL B. gave our service a 5 star review on 10/20/2018
2005 Land Rover Range Rover 2018-10-24T22:00:39+00:00

2016 Acura MDX

2018-09-22T22:01:00+00:00

Acura MDX

Mileage
35,657
Service Date
9/18/2018
Services Performed
  • REMOVE UPPER AND LOWER ENGINE COVERS WHEN APLICABLE. DRAIN ENGINE OIL. REPLACE ENGINE OIL FILTER AND REFILL ENGINE OIL WITH UP TO 12 QUARTS OF SYNTHETIC MOTOR OIL. CHECK AND TOP OFF FLUID LEVELS AS REQUIRED AND WHEN POSSIBLE. CHECK AND ADJUST TIRE PRESSURES INCLUDING SPARE TIRE (IF POSSIBLE). PERFORM VISUAL COURTESY INSPECTION AND REPORT.
  • Rotate Tires Front to Rear. Torque Wheels to Factory Specifications using a Torque Wrench. Perform Visual Inspection of Front End and Brakes.
 
VEE H. gave our service a 5 star review on 9/20/2018
2016 Acura MDX 2018-09-22T22:01:00+00:00

2007 Subaru Forester

2018-08-28T22:01:47+00:00

Subaru Forester

Mileage
162,125
Service Date
8/21/2018
Services Performed
  • PERFORM OIL SERVICE. DRAIN ENGINE OIL. REPLACE OIL DRAIN PLUG GASKET. REPLACE OIL FILTER. REFILL ENGINE OIL WITH UP TO 10 QUARTS OF SYNTHETIC BLEED 5W30 ENGINE OIL. CHECK AND TOP OFF FLUID LEVELS WHEN POSSIBLE. REPORT ON VEHICLE CONDITION.
 
GEORGE L. gave our service a 5 star review on 8/23/2018
2007 Subaru Forester 2018-08-28T22:01:47+00:00